Responsible Gaming

Gaming Should Be Entertainment

At Betzillo, we believe gaming should be fun and entertaining. It is not a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and never use gaming as a substitute for income or employment.

Age Verification

By using Betzillo, you confirm that you are at least 18 years of age or the legal age required in your jurisdiction in Australia. If you are under the legal age, you must not access or use our services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your gambling behaviour, please reach out for support:

• Chasing losses by gambling more to recover money lost
• Spending more time or money on gaming than intended
• Hiding your gambling activity from family or friends
• Neglecting work, study, or personal relationships due to gaming
• Borrowing money to finance your gambling
• Feeling anxious, irritable, or restless when not gaming
• Unsuccessful attempts to reduce or stop gaming
• Using gaming to escape problems or negative emotions
• Experiencing financial difficulties as a result of gambling
• Lying about the extent of your gaming involvement

Self-Help Tools at Betzillo

We provide tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit in a specified time period
• Loss Limits: Set a cap on how much you are willing to lose
• Reality Checks: Receive periodic reminders about how long you have been gaming
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

Access these tools through your account settings at any time.

Support Organisations

If you are struggling with problem gambling, confidential support is available:

• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free counselling service for problem gambling in Australia
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free information and support for problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gaming
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based information and resources
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700

Need Help?

If you or someone you know is experiencing difficulties with gambling, please seek help immediately. There is no shame in reaching out—support services are confidential and available to assist you.

Contact one of the organisations listed above or speak with a trusted family member or healthcare professional.